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Legal
Refund Policy
Last Updated: April 19, 2026  ·  Sumart LLC
At Sumart LLC, we want you to feel confident in your subscription. This Refund Policy explains your options if you are not satisfied with your purchase of the Sumart application and services (the "Service").
1 7-Day Free Trial

The Basic plan includes a 7-day free trial. Other plans may not include a free trial.

If you cancel before the trial ends, you will not be charged.

2 Cancellation During Trial

If you cancel your subscription before the end of the 7-day free trial:

3 Subscription Plans & Pricing

Sumart offers the following subscription options:

Monthly — Website
Basic$5.99/mo
Pro$9.99/mo
Premium$14.99/mo
Monthly — App Store & Google Play
Basic$7.99/mo
Pro$11.99/mo
Premium$16.99/mo
Annual — Website
Basic$59.90/yr
Pro$119.90/yr
Premium$169.90/yr
Annual — App Store & Google Play
Basic$79.90/yr
Pro$119.90/yr
Premium$169.90/yr

All subscriptions are billed in advance and renew automatically unless canceled. We reserve the right to modify pricing at any time. Any changes will apply at the next billing cycle.

4 Post-Trial Billing & Auto-Renewal

After the 7-day free trial:

By subscribing, you authorize us or our payment processors to charge your payment method. We reserve the right to suspend or limit access to the Service if payment cannot be successfully processed.

5 Plan-Specific Trial & Refund Terms
Basic & Pro Plans

The Basic plan includes a 7-day free trial, as described above.

Premium Plan

The Premium plan does not include a free trial. By subscribing, you acknowledge that billing begins immediately upon purchase. For subscriptions purchased directly through our website, you may request a refund within 30 days of the initial purchase. Refunds, if granted, may be partial and are determined at our sole discretion. Refund eligibility may take into account factors such as account activity, usage of the service, and connected financial accounts.

Connection & Usage Considerations

To support core features of the Service, including financial account connections, Sumart may incur third-party processing costs when accounts are linked. By connecting financial accounts, you acknowledge that these services are activated and utilized. As a result, refund requests may take into account the number of connected accounts and overall usage when determining eligibility.

Third-Party Platform Purchases

If you subscribe through the Apple App Store or Google Play, free trials, billing, and refund eligibility are subject to the respective platform's policies. We do not control or guarantee refunds issued by these platforms.

6 Billing Platforms & Payment Processing

Subscriptions to Sumart may be purchased through:

🌐 Website

Processed securely by Stripe. Refund requests submitted to help@sumartinc.com.

stripe.com/legal
Apple App Store

Payments processed by Apple. Refunds must be submitted directly to Apple.

reportaproblem.apple.com
▶ Google Play

Payments processed by Google. Refunds must be submitted directly to Google.

support.google.com/googleplay
Third-Party Partner Purchases

If you subscribe through an authorized third-party partner, affiliate, or referral program, payments and billing may be processed by that third party. Sumart LLC is not responsible for the billing practices of third-party partners.

7 Upgrades

If you upgrade your subscription, the change may take effect immediately or at the next billing cycle. A prorated charge may apply depending on the platform. The new plan price will apply going forward.

8 Annual Plan Renewal & Billing Notice

For annual plan subscribers, Sumart will provide a renewal reminder notice at least 30 days prior to the upcoming billing date, delivered via email to the address associated with your account.

If you cancel your annual subscription:

No refunds will be issued after renewal, except where required by law or otherwise determined at our sole discretion.

9 Downgrades & Cancellations
10 Refund Eligibility

Because Sumart provides digital subscription services, all sales are generally final. Refunds are not guaranteed and are reviewed case-by-case. Refunds may be considered in limited situations such as:

Requests should be made within 30 days of the charge.

11 Technical Issues

If a technical issue prevents you from using the Service and cannot be resolved, you may be eligible for a pro-rated refund or a service credit. This is determined at our discretion.

12 Abuse & Violations

Refunds may be denied if:

13 Disputes & Chargebacks

If you believe a charge has been made in error, we encourage you to contact us first at help@sumartinc.com so we can review and resolve the issue promptly.

Initiating a chargeback or dispute with your payment provider without first contacting us may delay resolution and could result in temporary suspension of your account, restriction of access to the Service, or investigation of the associated account activity.

For subscriptions purchased through the Apple App Store or Google Play, disputes must be handled directly through those platforms.

📧 For refund questions or requests, contact us at help@sumartinc.com